Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
This Privacy Policy explains how
MRB Investment Group Ltd ("MRB", "we", "our", or "us") collects, uses, discloses, and protects your personal data when you engage with our services, visit our website, or interact with us in any capacity.We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We AreMRB Investment Group Ltd is a specialist property consultancy and estate agency offering bespoke acquisition and sale services for both residential and commercial properties. We work with private clients, institutional investors, family offices, and ultra-high-net-worth individuals.
Registered Office: [Insert Address]
Company Registration Number: [Insert Number]
ICO Registration Number: [Insert ICO Number]
Email: [Insert contact email]
Telephone: [Insert number]
2. What Data We CollectWe collect personal and business data to operate efficiently and provide our services. This includes:
2.1 Information You Provide DirectlyFull name, address, telephone number, and emailIdentification documents (e.g., passport, driver’s licence)Financial details, proof of funds, or bank account information (for due diligence)Property preferences and investment criteriaBusiness information if representing a corporate entity
2.2 Information Collected AutomaticallyWhen you visit our website:IP addressBrowser type and versionPages visited and time spentCookies (see our Cookie Policy)
3. Legal Basis for ProcessingWe process your data based on one or more of the following:
Contractual necessity: to perform a contract with you
Legal obligation: to comply with AML and regulatory requirements
Legitimate interest: to manage our business and improve our services
Consent: where required, e.g., for direct marketing
4. How We Use Your InformationWe use your data to:Facilitate property purchases and salesConduct due diligence and anti-money laundering checksCommunicate with you regarding offers or servicesCustomise our property recommendationsFulfil legal and regulatory obligationsImprove our website and client experienceConduct market analysis (anonymised data)
5. Sharing Your InformationWe do
not sell your data. However, we may share it with:Verified third-party service providers (e.g., legal, AML, or tax advisors)Regulatory bodies (e.g., HMRC, FCA) where requiredFinancial institutions for proof of funds or escrow servicesOverseas agents, property owners, or developers (where relevant and with safeguards)We ensure all third parties respect your data and comply with applicable data protection laws.
6. International Data TransfersSome of our clients and partners operate outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or equivalent legal mechanisms).
7. Data RetentionWe retain your data only as long as necessary to:Fulfil contractual obligationsComply with legal, financial, or tax requirementsMaintain business records for auditing purposesTypically, client data is held for
6–7 years unless legal retention periods require longer.
8. Your RightsUnder the UK GDPR, you have the right to:Access your personal dataCorrect or update inaccurate informationRequest erasure (“right to be forgotten”) in certain casesObject to or restrict processingData portabilityWithdraw consent at any timeLodge a complaint with the
Information Commissioner’s Office (ICO)ICO Website: https://ico.org.uk
9. Security MeasuresWe take robust steps to protect your data including:EncryptionSecure servers and firewallsAccess controls and role-based permissionsStaff training on confidentiality and data handling
10. Cookies and Tracking TechnologiesWe use cookies to optimise site functionality and gather analytics. For full details, see our
Cookie Policy [link to Cookie Policy].
11. Marketing PreferencesWith your permission, we may contact you with property alerts, newsletters, or market updates. You can opt out at any time using the unsubscribe link in our emails or by contacting us directly.
12. Updates to This PolicyWe may update this policy from time to time. Any significant changes will be communicated via our website or directly where appropriate.
13. Contact UsFor questions or to exercise your data rights, contact:
Data Protection OfficerMRB Investment Group Ltd
Email: [Insert DPO or main contact email]
Phone: [Insert phone number]
